Welcome To

TJ Digimark

Stay Connected with your Business at Anytime and Anywhere

TJ Digimark offers Inbound & Outbound communication and customer support services by which you can keep your business on the go, even when you are not available, to serve your customers. With dedicated multilingual agents , we make sure that all our customer requirements are met well. We offer remote monitoring tools for the customers and make sure to record and monitor activities across all communication channels.

Our Introduction

Who We Are?

TJ Digimark Contact center is Business Process Outsourcing Service Provider offering customer experience management, back office services, inside sales channel management, professional services and digital services.

TJ Digimark Contact Center provides top-notch outsourcing and call center services by focusing on high growth industries; mainly Technology & Consumer Electronics, Media & Communication, Fast Food, Insurance, Automotive, White Goods, Retail, Health care, Travel & Hospitality, E-commerce, Government & Public Service, Real Estate…among others.

Why Us?

This portal is an all in one workspace platform that is a fully comprehensive suite for your business. It has the capability to handle all forms of communication which includes voice, video, chat, email, social media , SMS, fax and more. The elegance and simplicity of the suite of services means the happiness officers can provide proactive, personalized service and deeper engagement with each customer regardless of the channel.

TJ Digimark Dashboard

We designed the dashboard because it is a seamless interface that provides customers with instant, actionable information, real-time data, and basic insights for the customer to help him follow his business from anywhere. Only through the phone can see the recorded calls, evaluate employees, assess the size of his business, and amend at any time he can get A call center in all languages, and more than one call service that can get trained and qualified agents to work with high professionalism and appropriate amounts in the market 24/7.

Customizeable Script: Seamlessly create and edit your questions on the go, and adapt your responses or scripts in in line with your business requirements.
Real Time Call Analytics
Gain access to real time insight on your customer calls with a comprehensive dashboard, with metrics such as peak call times, frequent enquiries and orders, new vs returning callers and conversation topics.
Active Call Monitoring
Gain the ability to actively listen to recordings, view text transcripts and understand the subject of the call, whether it’s a generic call, sales inquiry or even a dropped call.

Try Call For Free Try TJ Digimark for a limited time to find a package best suited for your business.
24x7 Call Operators
Catch all your leads, enquiries, orders and customer complaints, all day, every day.
Multilingual Agents
Catch all your leads, enquiries, orders and customer complaints, all day, every day.
Customizeable Admin Dashboard
Choose or edit your scripts, language preferences, office timings and much more.
Choose or edit your scripts, language preferences, office timings and much more.
Instant Notfications
Monitor calls and get notifications integrated in a comprehensive reporting system.
Quick and hassle free setup
No assembly or hardware installations - just sign up and sign in.

Intersesting Facts About On Call

7300

Successful Rings

4555

Chat Stories

2000

Emails Dropped

1489

Social Swings

We've Done Lot's Of Work, Let Check Some From Here

Solutions

Customer Experience Management

Back Office Services

Digital Services

Back Office Services

TJ Digimark Contact Center provides a variety of non-voice Contact Center and BPO Solutions that enhance the customer experience management along with your day to day interactions with your customers through a proven track record with our expertise in outsourcing solutions across all our sites in middle east.

Data management We mainly focus on handling low to medium transactions, including the internal operational processes of all companies, by making a complete customization of the dashboard according to the requirements of each client. Other services also include data entry functions, direct conversations, email management, and WhatsApp requests for more than 8 languages.